All Divine products are suitable for vegetarians.

We have a large selection of vegan friendly chocolate, please check the individual product pages for details.

Due to how our chocolate is manufactured we can’t guarantee they are milk free due to contamination risk.

All our products have a warning saying the products may contain traces of nuts because nuts are handled in the factory where our products are manufactured, so there is a very small risk of cross contamination from the machinery.

Divine's range is not certified organic because cocoa is very prone to diseases. The diseases can quickly spread and wipe out huge areas of cocoa production, which in turn can seriously endanger the livelihoods of thousands of farmers. As cocoa is vital to the Ghanaian economy, the Ghanaian cocoa board is cautious about introducing organic production. Until enough tests have been done on organically approved pesticides in the Ghanaian context, introducing organic cocoa farming is considered high risk. If and when organic farming is considered safe, Kuapa Kokoo will undoubtedly consider its potential. It is worth noting that as pesticides are too expensive for most Kuapa farmers they rely largely on natural crop protection methods already.

Most of our products’ recipes have been developed without cereals containing gluten however, please ensure you check individual product information prior to consuming.

We do not state any Divine products as gluten-free and some will carry a ‘may contains cereals containing gluten’ warning on the label. This is due to the fact cereals containing gluten are handled in the same factory we produce our products, albeit we try to minimize the risk of cross-contamination unfortunately we cannot guarantee any Divine product as gluten-free.

Please always ensure you check the wrapper.

Divine dark chocolate product recipes are developed without any dairy however, we cannot guarantee these as dairy free and they will all carry a ‘may contains dairy’ warning on the label.

This is due to the fact dairy is handled in the same factory we produce our products, albeit we try to minimise the risk of cross contamination unfortunately we cannot guarantee any Divine product as dairy free.

Our milk and white chocolate products do contain dairy.

We certify the majority of our bars as Halal, which means they do not contain alcohol of any form. We are delighted to announce that all our 35g impulse bars are Halal certified. However, please note the Dark Chocolate with Raspberry and the Dark Chocolate with Ginger & Orange bars and our Christmas and Easter ranges are not certified Halal.

Divine does not use any palm oil in its chocolate and aims not to use any additional ingredients that contain palm oil. This is for a number of reasons. Rainforests are still being cut down to plant palm oil plantations and we do not want to subscribe to the impact this has on the environment and animal habitats. Divine is also conscious that palm oil is used as a cheap oil alternative in a large percentage of the processed foods we all eat today, and so we choose not to add to that high level of consumption. Lastly, as natural cocoa butter is crucial to the real flavor of chocolate we choose not to substitute it with a fat that adds nothing to the quality and fine taste of our product (which means we are buying as much cocoa as possible from the farmers of Kuapa Kokoo and thereby delivering more Premium to them).

Our delicious chocolate is entirely safe to consume. Divine Chocolate prioritizes food safety and product quality. We analyze our bars on a monthly basis for levels of various microbiological and chemical components including cadmium, aluminum, lead, nickel, and copper. For all of our varieties, Divine Chocolate is fully compliant and exceeds ALL safety and quality standards -- including those cited in the Consumer Reports study.   

As a responsible company Divine is conscious of its environmental impact, and we are committed to doing our best to continuously make improvements to reduce it.

We use limited airfreight in our supply chain, and keep up to date with best practice regarding all the materials we use.

Our packaging is reviewed annually with respect to environmental impact. While ensuring our products are all kept protected and delicious, as well as looking lovely and irresistible on shelf, we are constantly looking to reduce and improve our packaging. Latest developments include using only FSC paper and board, removing the cellophane wrapper from the Divine Advent Calendars, cutting down ‘chocolate miles’ in our supply chain, and sourcing almost all our seasonal packaging locally in the UK.

Twin, the NGO that helped to set up Divine, is working with its trading partners in Africa and Latin America, many of whom grow tree crops in tropical rainforests, to help them find ways to adapt to and mitigate the impact of climate change. Many of these producers are having to cope with increasingly erratic rainfall patterns that are effecting productivity. With support from Twin and local and international experts, these cooperatives are beginning to identify new or rediscover old production practices that can help them adapt to climatic change. In cocoa, for example, farmers can plant more shade trees in order to improve moisture conservation and increase biodiversity. Such tree planting projects are a ‘carbon sink’ and can therefore potentially attract payments from carbon offsetting schemes, which can help fund these important adaptation initiatives and even generate additional income for farmers.

The cocoa used in Divine Chocolate’s core range is not grown on plantations, which may require clearing of rainforest trees, but on individual smallholder farms which have been in farming families for generations.

Cocoa grows best in the shade of the rainforest canopy and the humid environment the rainforest creates is best for the midges that pollinate the cocoa. This is a major reason why the farmers of Kuapa Kokoo are actively conserving the tall forest trees. They are replacing old cocoa trees with new seedlings, and actually planting new hardwood trees.

Divine is committed to preserving the environment, and this is one of the reasons we choose not to use palm oil in any of our products so we do not support the destructive impact palm oil cultivation is having on virgin forest and its wildlife around the world.

If you need to make a change to your order, do get in touch at info@divinechocolate.com.

It is worth noting, as we do work to 24 hour shipping, if your order has already been packed we will not be able to make any changes, but we will do everything we can to help you with your query.

We utilize the latest in Secure Server Technology to ensure that all personal and transactional information is protected to the highest standards. We never make your personal details available to companies outside of Divine for marketing purposes, although our representatives may hold your data so that your details and/or order can be processed and/or account maintained.

We'd like all our customers to receive the information they need to make their online shopping experience successful.

As a customer we'll automatically send you emails confirming your order, when it is despatched and any changes you might make to the order or your personal details. We'll also contact you in the unlikely event that there's a problem with the payment or delivery of your order.

In addition, we can keep you up-to-date with special offers and products we think you'll like. If you want to subscribe to our regular email newsletters, just sign up via the link in our footer.

If you no longer want to receive emails from us, you can click the unsubscribe link at the bottom of the emails we send you to remove your address from our list.

We send your orders out on a 48 hour tracked delivery service, and your order should be dispatched the same day you placed your order (orders placed after 2pm may be dispatched next day). You will receive an email with a link to track your order as soon as it is dispatched.

View our Delivery Information please click here.

We won't ask you for any payment until we've made sure that all the goods in your shopping basket have been processed. And to make sure you always have the highest level of security, your payment details are automatically encrypted when you enter them.

You can pay for your online order using most credit or debit cards - Visa, MasterCard, Delta, or Maestro/Switch cards are all accepted.

On the checkout page, enter the promotion code in the 'Discount code' box.

You'll need to enter the promotion code to get the discount or special offer on your order.

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If there is a problem with your order, or you would like to return a product please do get in touch with us using the form below:

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